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Privacy policy

This policy explains how Oakwell Tree Care ("we", "us") collects and uses your personal information when you visit this website or get in touch with us.

Who we are

Oakwell Tree Care is responsible for the personal information described in this policy. You can contact us at hello@oakwelltreecare.co.uk or 01264 000 000.

What we collect

When you use our contact form, call or email us, we collect the details you give us, such as your name, phone number, email address, address and a description of the work you need.

How we use it

We use your details to reply to your enquiry, give you a quote, arrange and carry out work, and keep records of the work we've done. We do this because you've asked us to, or because we need to in order to provide our services.

We don't sell your information, and we won't send you marketing unless you've asked us to.

Who we share it with

We only share your information with companies that help us run our business, such as our website and email providers, and only so they can provide those services to us. We may also share it if the law requires us to.

How long we keep it

We keep enquiries for as long as we need them to deal with your request. If you become a customer, we keep job records for as long as we need them for warranties, accounts and legal reasons.

Cookies

This website only uses the cookies needed for it to work. We don't use advertising or tracking cookies.

Your rights

You can ask to see the information we hold about you, ask us to correct or delete it, or object to how we use it. Just contact us at hello@oakwelltreecare.co.uk or 01264 000 000. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.

Read our terms of use →